Shipping policy

Shipping Policy | Gym Gear Now

Thank you for shopping with Gym Gear Now. Our goal is to provide fast, reliable, and affordable shipping on all fitness equipment, gym accessories, and training products. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing Time

All orders are processed within:

  • 1–2 business days for in-stock items

  • Orders placed on weekends or holidays are processed the next business day

Once your order ships, you will receive a shipping confirmation email with tracking details.

2. Shipping Times (USA & International)

We offer multiple shipping options depending on your location.

🇺🇸 United States Shipping

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–4 business days

  • Priority Shipping: 1–3 business days

Shipping times may vary due to weather, carrier delays, or peak seasons.

🌍 International Shipping

We ship worldwide to most countries.

  • Standard International Shipping: 7–15 business days

  • Express International Shipping: 5–10 business days

Customs or import delays may cause extended delivery times.
Buyers are responsible for any customs fees, duties, or taxes.

3. Shipping Rates

Shipping fees are calculated at checkout based on:

  • Destination

  • Weight

  • Shipping method selected

Occasional promotions may include free shipping on eligible orders.

4. Tracking Your Order

Once your order ships, you will receive:

  • A tracking number

  • A link to track your shipment in real time

Tracking updates may take up to 24–48 hours to appear.

If you do not receive a tracking number, contact us at support@gymgearnow.com.

5. Incorrect Address & Delivery Issues

Please ensure your shipping address is entered correctly.

Gym Gear Now is not responsible for:

  • Incorrect or incomplete addresses

  • Lost packages due to wrong input

  • Packages marked “delivered” by the carrier

If your package is returned to us due to an incorrect address, you may be responsible for reshipment fees.

6. Lost, Stolen, or Damaged Packages

If your package is lost or stolen, please contact the carrier first using your tracking number.

If the issue remains unresolved, email us and we will assist in filing a claim.

For damaged packages, contact support@gymgearnow.com within 48 hours with:

  • Photos of the damage

  • Order number

  • Packaging details

We will help resolve the issue as quickly as possible.

7. Split Shipments

If your order contains multiple items, they may ship in separate packages at no extra cost.
You will receive tracking information for each shipment.

8. Pre-Order & Backorder Items

If a product is marked as pre-order or backorder:

  • It will ship once available

  • Estimated delivery dates will appear on the product page

We process pre-orders separately to avoid delays.

9. Contact Us

For any shipping-related questions, contact:

📧 support@gymgearnow.com

We’re here to help ensure a smooth and reliable delivery experience.